
Your Questions, Answered


faq

What is an ESA Letter?
An ESA letter is an official document that confirms an individual’s need for an emotional support animal as part of their mental health care. These letters are personalized and written for each person based on their specific needs. Under the Fair Housing Act (FHA), an ESA letter grants the right to live with an emotional support animal, even in housing with no-pet policies or restrictions.
Additionally, a valid ESA letter provides legal protection from paying pet rent or deposits. To be legitimate, the letter must come from a licensed mental health professional and include essential details such as the patient’s name, date of birth, and confirmation of a qualifying mental health condition. Rest assured, your specific diagnosis will remain confidential!
Do I Need an ESA Certification?
Not at all! Your ESA letter is all the documentation you need to demonstrate your need for an emotional support animal. It acts as your official proof whenever required. There is no legal, official, or government-mandated registry for emotional support animals.
What Is an Emotional Support Animal?
An emotional support animal (ESA) offers comfort and companionship to individuals dealing with mental or emotional health challenges. Unlike service animals, ESAs are not trained to perform specific tasks, but their presence can be just as vital to a person’s well-being. They play an essential role in helping individuals manage mental health conditions by providing emotional stability and making daily life more manageable. ESAs also have certain rights protected under both state and federal laws, ensuring their owners can benefit from their support.
Who Can Benefit from an Emotional Support Animal?
Depression
PTSD
Chronic Stress
Personality Disorders
Schizophrenia
Phobias
Will an ESA letter allow me to travel with my pet?
Emotional Support Animal vs. Psychiatric Service Animal
The primary distinction lies in training. While ESAs provide comfort through their presence alone, PSAs are specifically trained to perform tasks that directly alleviate symptoms of a mental health condition. Unlike ESAs, PSAs must meet certain behavioral and functional criteria:
Task Training
While ESAs are invaluable for providing comfort and emotional stability, PSAs are equipped with training to assist in more specialized ways, making them distinct under the Americans with Disabilities Act (ADA) guidelines.
Why Choose Pet Letters?
We believe keeping your pet should be hassle-free, which is why we guarantee our letters will work for you. On rare occasions when an ESA letter is not accepted or is illegally denied, we will refund your money in full. If your landlord denies your valid ESA letter, we stand by our promise to provide a 100% refund.
Our ESA and PSD services are fully compliant with all applicable housing, travel, and HIPAA regulations. We also accommodate up to three pets per letter, ensuring your companions are protected under the law.
Our network of licensed and experienced mental health professionals is dedicated to providing legitimate ESA letters tailored to your needs, all on a timeline that works for you.
We collaborate with licensed mental health professionals in your state to ensure your ESA letter is valid wherever you live or plan to move.
Our services comply with all emotional support animal regulations. If your landlord or a travel organization raises concerns or illegally denies your letter, your licensed mental health professional is available to provide additional verification. Should you face questions requiring further documentation, we’re here to ensure you’re fully supported every step of the way.